Frequently Asked Questions about Dental Care in Hemet California

We are a premier Dental provider in the Hemet area of Inland Empire/Riverside. We are consistently trying to help our patients realize their best dental health by providing comprehensive, and easy to understand services, interactions – and by providing easy access to research. 

We have provided a lot of useful information in our Blog – so if you would like to learn about dental health and procedures that is a great place to start. 

Below, we have provided a Frequently Asked Questions list for patients what want to understand any aspect of our dental practice better. 

Practice/Office FAQs

Procedure FAQs

Billing/Insurance FAQs

New Patient FAQs

Contact FAQs

We offer Comprehensive Dental Services in Hemet, Ca

We're here to help you reach your dental goals. In our office we offer all general dental services, as well as orthodontic and endodontic services for most of our patients needs - All in a single office in Hemet. We're looking forward to seeing you!


Practice and Office related Frequently Asked Questions

Where is the office located?

Our office is located at 1800 E Florida Ave., #340 in Hemet Ca, 92544

We are currently building a brand new office on South State Street in Hemet. 

Are all services performed in the office?

We have a comprehensive list of services that we perform in our Hemet Dental office.

If you need to be referred to another facility or dental specialist, we can help you with that.

We offer a large breadth of dental procedures “in-house” which can be found listed on this page (Dental Services and Procedures in Hemet). 

These services include Orthodontics and Invisalign, Root Canals, Laser Dentistry and many others.

We would love to discuss your dental goals and procedure needs – we’re confident that we can help you get the smile you’ve been looking for. 

Dental Services and Procedure related Frequently Asked Questions

What dental services do you offer?

You can find our Dental Services page HERE.

On our Services page linked immediately above, you can find specific information about the procedures. 

We offer the following Dental services, generally:


Do you offer Orthodontics?

Yes we do! We can provide orthodontic procedures including but not limited to Invisalign, traditional braces, self-ligating braces, and others. 

What is this "Laser Dentistry" you offer?

Laser Dentistry performed wiht the Solea Laser dental technology offers a pain-free, easy-to-love dental procedure for a large variety of general dental needs. Cavities and cleaning without pain or stress – and that is just the beginning!

We have a page that explains how this innovative laser dental technology has helped hundreds of patients to experience actual joy while being treated for necessary and elective dental procedures. 

Billing and Insurance related Frequently Asked Questions

Which dental plans and carriers/networks do you accept?

We accept the following carriers/networks/dental plans:


We also accept many/most indemnity and concierge type dental coverage plans.

Additionally, we can help you research and find financing for your dental health needs.  

We also have a strong cash-based program that can help save you money if you do not currently have insurance. 

I'm not sure where to start - can you help me?

Absolutely – We are always here to help. We pride ourselves on offering old-fashioned real customer service. We want you to feel confident and comfortable when working with our office to get your best smile. 

We’d love to help walk you through the insurance and billing questions you may have. We accept numerous dental plans, and offer financing through a 3rd-party (Care Credit), and have cash pricing for those that do not currently have dental insurance. 

Give us a call – and let’s take the hassle out of the billing and insurance part of the equation. 

We have a page that addresses general Billing and Insurance questions as well. 

I have a Question/Concern about my bill/invoice who do I speak to?

You can call our main office line at 951-925-6444 and be directed to support team members that can help you. 

Additionally, if you have a specific question about billing or insurance for a treatment you have already received, you can contact our administrative team here.

New Patient Frequently Asked Questions

Where can I find new patient forms?
What can I expect when working with your dental office?

We are constantly working towards improving our offering as dental professionals, but also as humans. We are focused on being friendly, inviting, and on providing a comfortable, stress-free environment for our patients. 

Our team is an extremely experienced group of dental professionals, and we do our best to offer the most comprehensive training program, so that every patient’s experience is amazing. 

We know how scary dental work can be for some of our patients – it’s why we are always looking for ways to improve our service offering. This includes heavy investment in technology, and a focus on continuing education. We offer Laser Dentistry with the Solea laser dental technology. This means our patients can experience pain free, drill free, stress free visits for many general dental appointments. 

Our hygienists and dental staff are incredible, and we are looking forward to helping you achieve your goals in a judgment-free, low-stress office environment. 

Our administrative staff can help you navigate any questions or concerns you may have and we are genuinely interested in helping you get the smile you want on your terms. 

Frequently Asked Questions regarding getting in touch with the office

What is the best way to set an appointment?

You can call us during normal business hours at our main line to schedule a quick appointment – (951) 925-6444

Our contact information is listed on this page.

We invite you to send us an email or to leave a voicemail when our office is closed, or for when you need to add additional information. 

Our normal business hours are as follows:

Monday-Thursday 8a-5p

Friday 8a-1p

We are Closed on Weekends


I have a dental emergency - What should I know?

If it’s a true dental emergency and we are not in the office – you should go the the Emergency Room nearest to you. Dental emergencies can have complications, and can be dangerous and uncomfortable. 

If you have an emergency that is non-life threatening, or does not involve extreme trauma to your mouth requiring immediate and significant emergency procudures, you can call our main office line to see if we can set an appointment on a tight timeline. We are avialable at 951-925-6444 during our regular business hours. 

If you have a  a dental emergency like a crown falling off, or a toothache, or other immediate needs, we can generally accommodate. Please call our office to determine the best course of action. While we cannot guarantee that every situation can be met with immediate appointments, we are always prepared to do everything we can to help you get back to comfortable dental health. Please call us to see what’s best to do in a minor or moderate dental emergency.  It’s highly likely that if you can contact use while we are in the office that we can find a resolution to your dental needs in a safe and comfortable way. 

Highlighted information about Dental services in Hemet, Ca


Retaining Natural Teeth

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